Welcome Guest to Happi

Subscribe Free: Magazine | eNewsletter

current issue July 2015
 •  VO5 Rolls Out Frizz-Free Promotion  •  Q2 Sales Slip at Avon  •  Colgate Banks on Innovations to Boost Sales  •  Annual Sales Down at P&G  •  Estee Lauder Links Up With Opening Ceremony
Print

U.S. Consumers Give Retailers Poor Grades



Published November 15, 2005
Related Searches: stores america retail strategic
Post a comment
American consumers are tough to please, according to a monthly Pulse survey report by WSL Strategic Retail, New York. Retailers consistently receive a grade “D,” or 66%, for pleasing shoppers. The results are better than insurance companies but worse than banks and churches. Shoppers cited dirty, cluttered stores and rudeness as negative influences. Also, 50-70% are annoyed by retail practices, such as fees on gift cards and complicated sale offers. Low inventory and difficult navigation through skin care, cosmetics and allergy and cold medications also bug shoppers. More info: www.wslstrategicretail.com.


blog comments powered by Disqus