The Net Works

Online Tools and Services

November 14, 2005

Dow Corning Corp., Midland, MI, has added several online tools and services to its portal, www.dowcorning.com. Executives said these include 24/7 access to product information, reordering and order tracking abilities and a “Live Help” function to get answers to products and technical questions in real time, using a live chat function. These capabilities were also added to www.molykote.com. Portions of the sites are also available in German and Japanese.
Other new services from the company also include a free Dow Corning Electronics Solutions Tutorial CD-Rom, offering quick-reference information, white papers, data sheets and product selector guides. Online calculators are available, such as a Structural Bite calculator, a Deadload calculator and a Sealant Usage estimator.
For registered users, Dow Corning also offers Dow Corning Premier, a customized online tool for value-added services, such as order history, account balance tracking and an application troubleshooter for common industry problems.
www.dowcorning.com

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