The Net Works

HallStar Launches a Series of Webinars

July 8, 2009

HallStar, a Chicago-based specialty chemistry company, launched a series of free, on-demand webinars to teach compounders and formulators how to integrate new chemical technologies into plasticizer and personal care applications.

The educational series—part of HallStar’s online media system called StarNet (—is available from any computer with an Internet connection. The system is designed to help technical audiences anywhere in the world keep pace with industry innovations, according to the company.

“Our business is increasingly global,” said John Paro, president and chief executive officer of HallStar. “These webinars are excellent ways to reach compounders and formulators in any location from New York to New Zealand and all points in between.”

Each webinar is crafted to address specific issues in personal care and polymer additives sectors. For example, HallStar’s sun care webinars cover the theories and solutions to photostabilize sun protection products.

In each webinar, a HallStar scientist discusses technical properties and demonstrates how they can be put to work in real-world products to solve problems and optimize performance.

“HallStar webinars—and our entire StarNet media system—are new ways to stay in touch with our customers at their convenience,” said Justin Bill, e-business manager at the company. “They are accessible 365/24/7 from the HallStar website.”

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Xen-Tan JoinsFred Segal Online

If you aren’t lucky enough to live in Hawaii, the tanning process can be tricky. Enter Xen-Tan, a premium sunless tanning line with a celebrity following of hot names such as Ashley Tisdale, the Olsen twins Guiliana Rancic.

The brand recently joined the roster of Studio Beauty products on Fred Segal’s online beauty outpost, Three paraben-free tanning SKUs from Xen Tan will dazzle customers: Transform Luxe, Deep Bronze Luxe and Face Tanner Luxe.

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Admix Launches FastRead Newsletter

Admix, an advanced mixing company, recently rolled out FastRead, an e-newsletter for sanitary processors. Topics in the first issue included: “10 Tips to Keep Your Mixers Running Efficiently,” “Fastfeed Powder Induction & Dispersion Video” and “Our Lab is Your Lab.”

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RIFM Paper Available Online

Madhuri Singal, Ph.D., respiratory science program manager at the Research Institute for Fragrance Materials (RIFM), has published an article delineating its current and future research in respiratory science. The article is about the inhalation safety of fragrances. It can be viewed in the publications section of the RIFM website.

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Sephora Expands Online Customer Feedback Solution

Specialty beauty retailer Sephora is expanding its existing U.S. customer satisfaction feedback program to Canada and Puerto Rico using industry-leading Enterprise Feedback Management (EFM) solutions from Medallia, Inc. Sephora Canada is already live with Medallia’s system. Puerto Rico’s program is scheduled to go online this summer.

According to the company, Sephora replaced its existing programs in Canada and Puerto Rico with the Medallia solution because of Medallia’s record of success (including easy adoption) at Sephora U.S., its proven experience and capabilities in the international marketplace, and its ability to support local languages such as French and Spanish.

“Medallia has become a part of the culture at Sephora U.S.,” said Kahla Broussard, vice president of retail for Sephora. “Every member of our staff uses the Medallia system, which is integral to our continued success. We look forward to Medallia helping us in markets outside the United States. The system’s achievements in the international marketplace are so remarkable.”

More info: Named to Internet Retailer’s Top 500, an e-tailer featuring all things beauty and specializing in hard-to-find niche products, has been ranked number 366 in Internet Retailer’s 2009 Top 500. According to the company, this is the third year has been honored as a leader in the e-commerce industry. It launched in 1999 and features more than 1,000 designer brands such as Clarins, Dermalogica and Aveda.

“We are thrilled to once again have made the list of Internet Retailer’s Top 500 e-commerce companies for our beauty business,” said’s president and chief executive officer Jacquelyn Tran.

“We continually strive to improve the website’s experience and content as well as the internal operations, and it’s nice when all of the hard work is recognized by the leading e-commerce magazine and information source.”

Internet Retailer’s definitive ranking and analysis of America’s 500 largest e-retailers is based on 2008 internet sales. This is the fifth year that Internet Retailer has identified the 500 largest U.S. e-commerce websites.

The report includes company financial, operational and performance data, as well as vendors in key categories.

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