To think global, you need to act local.

Natural beauty product marketer L’Occitane has teamed up with Pervasive Software Inc. to implement the company’s data integrator to enable “a seamless, automated and standardized global supply chain” between its headquarters in southern France, and various Asian subsidiaries and trading partners.

With a growing retail presence in Japan, Hong Kong, Korea, Australia and other countries along the Pacific Rim, L’Occitane identified a key opportunity to modernize its supply chain system when it implemented Microsoft Dynamics NAV ERP. According to the company, L’Occitane wanted to integrate its point-of-sales (POS) systems, headquarters reporting systems, warehouses, trading partners and customers while accommodating communication across the various geographies. Employees were spending time on redundant processes, such as manual data entry, rather than focusing on monitoring inventory and stock levels. To further complicate the situation, most of the Asian systems were strictly manual. L’Occitane turned to its Microsoft Dynamics NAV implementer, Poly-Asia e-Technology, to implement a full supply chain system, not just a standalone ERP.

“With the incorporation of Pervasive Data Integrator, Poly-Asia provided us with a much needed global approach to our supply chain concerns,” said Fletcher Ng, regional IT manager for L’Occitane Hong Kong, Japan, China, Singapore, Taiwan, Macau. “In addition to greater data integrity and efficiency, we have seen a significant increase in employee productivity. Our employees can now focus on more important business tasks than manually editing data from various offices and partners.”