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L’Oréal Canada Launches Business Data Lab

Word searches and product descriptions have been altered to better adapt to consumers’ language, says Data Science Director Ludovic Begue.

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By: Lianna Albrizio

Associate Editor

With the objective to make beauty more understandable, accessible and personalized, L'Oréal Canada has launched the first-ever Business Data Lab for the L'Oréal Group. 
 
The L'Oréal Group's first data science incubator will focus entirely on consumers, understanding who they are and their beauty concerns and assisting them in their beauty journeys.
 
“Understanding the consumers' beauty needs, how they are talking about their beauty challenges and looking for solutions to make sure, for example that we speak the same language, is what the L'Oréal Canada Business Data Lab will enable us to do. For instance, we introduced new words searches and changed our product descriptions to adapt to our consumers' language,” explained Ludovic Begue, L'Oréal Canada CRM and data science director.
 
The L'Oréal Canada Business Data Lab is a nimble and independent set of data scientists, closely tied to the business, who put their focus on solving key business issues, using the agility of L'Oréal Canada and leveraging the dynamism of Montreal as the Canadian capital of AI, in partnership with Rocket Science Development and its CEO Mohamed Sabri, as well as McGill University.
 
“Our beauty tech ambition is to exponentially augment L'Oréal's game-changing science with cutting-edge technologies, at scale, to deliver unsurpassed consumer beauty experiences,” said Samantha Daude Di Nacera, L'Oréal Canada chief marketing officer.
 
The Canadian subsidiary is a digital hub for the L'Oréal Group. They've been at the forefront of cutting-edge technologies since 2011 from transactional to big data, artificial intelligence and beauty tech, with cutting-edge virtual try-on test technologies for make-up, coloring and skin diagnosis. 
 
As part of its digital acceleration strategy, the L'Oréal Group acquired ModiFace in 2018, a world-renowned Toronto-based start-up company and a leader in augmented reality and artificial intelligence applied to beauty. These beauty tech services allow L'Oréal to deliver business value to brands and retailers, memorable shopping experiences to consumers and an overall positive impact to society and the environment.
 
“As the L'Oréal Group unveils the future of beauty powered by tech at the largest European technology industry conference and exhibition, Viva Technology (Viva Tech) 2022, L'Oréal Canada is happy to contribute to the future of Beauty Tech and support our mission to create the beauty that moves the world,” said An Verhulst-Santos, president & CEO, L'Oréal Canada.
 

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