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In-app tracking lets users know who is doing their laundry.
December 21, 2022
By: Christine Esposito
Editor-in-Chief
The gig economy is hitting the laundry market. Tumble—a smart laundry technology platform that offers real-time availability of washing machines, cashless payment, cycle tracking notifications in apartment settings through an app—has launched pickup and delivery. By integrating with best-in-class delivery services, including DoorDash, Tumble says laundry can be picked up in under 30 minutes and delivered back in under four hours. The service is available in San Francisco and San Jose. Tumble says its plans to launch the service nationwide. “Tumble is working to create a world in which we don’t have to think about laundry. Open the app, push a button and your laundry is done,” said Tumble CEO and Founder Scott Patterson. “Tumble pickup and delivery does laundry the way it was meant to be and sets the standard for the modern on-demand service — consistent quality and reliability from the moment you hand off your bag to our certified laundry pros until it’s personally dropped off. Consumers can finally have the experience they have come to expect and deserve.” Tumble pickup and delivery features in-app tracking that allows users to know who is doing their laundry and to keep tabs the status of their wares—as it’s on the move. Tumble says the launch of Pickup & Delivery also marks the first opportunity for gig workers (aka, the washers) to operationalize laundry as a service from home and on their own time. Washers can achieve SuperWasher status based on user ratings and reviews, in turn placing consumer trust in the hands of Tumble’s certified laundry pros and growing community. According to Bob Wall, Tumble CTO and former founder of Washio, Tumble pickup and delivery “gives consumers freedom of choice and liberates them from doing laundry. The ‘no drive time’ model broadens access and opportunity for more people to generate revenue without stepping foot outside of their front door.” Tumble recently announced $7 million seed round. The round was led by Hivers and Strivers and includes participation from Array Ventures, Western Technology Investment (WTI), the PenFed Foundation, Zag Capital, as well as angel investors, including former AWS SVP and current board member at Twilio and Intuit, Richard Dalzell, and early Groupon investor (Rich Heise). Tumble also secured $1.5 million in venture debt from WTI.
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