You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete. — Buckminster Fuller
The personal care industry has been affected by modern consumerism like almost no other industry out there. Online retail, social media, and a new generation of customers have so fundamentally reformed the way we connect with brands that many companies have stumbled trying to adapt.
Of course, any brand can experience difficulty navigating new markets, and we often see big names struggling to sync their old workflows to the new. Those who appreciate these dynamics and welcome out-of-the-box thinking are often the ones setting the ground rules moving forward.
Here are some things major brands are watching out for right now in personal care.
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