05.23.22
L’Oréal USA has appointed Han Wen chief digital and marketing officer for L’Oréal USA, effective immediately.
Han Wen succeeds Marc Toulemonde, who had been appointed chief digital and marketing officer of L’Oréal USA in November 2020.
Wen will serve as a member of L’Oréal USA’s management committee. In her new role, Wen will lead the digital transformation of the company at the enterprise level, in partnership with its divisions and brands. Her scope includes a focus on consumer insights and intelligence; digital go-to-market-strategies; marketing innovation; media planning and buying; and creating a center of excellence in content and digital services.
“Han brings deep experience and expertise to this strategic role at a time when digital is at the forefront of our business,” said David Greenberg, L’Oréal USA CEO. “Her outstanding track record and extensive knowledge of how we can best engage with our consumers and accompany them in both offline and online environments will be critical to our success. We are always focused on innovating our marketing strategies and adapting our channels to meet the changing needs of our consumers, and we are thrilled that Han will be driving our digital transformation in partnership with our brands.”
Wen brings her expertise from L’Oréal USA’s Professional Products Division (PPD) where she has led the digital transformation for the US PPD business since 2017. In that role, she harnessed a digital and data-driven marketing approach to enable brands to reach the consumer across platforms and at every moment of the customer lifecycle during a time that was marked by a five-time increase in the division’s ecommerce weight of business.
Prior to this role, Han served as the global chief digital officer for the L’Oréal Paris brand. Han rejoined L’Oréal after spending two years at Moët Hennessy Louis Vuitton (LVMH) and nearly eight years with the Clarins Groupe where she was the group chief digital officer. In this role, Han was responsible for developing and executing enterprise-level business, technology and innovation strategies.