01.06.23
Post-pandemic, consumers are more focused than ever on wellness. The Global Wellness Institute predicts sales will reach $7 trillion by 2025. Last fall, Accenture reported 80% of consumers intend to maintain or increase their spending on health and fitness, a category that includes vitamins and supplements.
No surprise, then, that wellness is critical to retailers’ success in the new year and beyond. Ulta Beauty is expanding its Wellness Shop to 800 stores in 2023. Meanwhile, Sephora is focused on feminine care, sexual wellness, supplements and wellness tech, along with its staple beauty business. Going forward, Sephora will also explore categories such as pregnancy, pre- and post-partum, and menopause.
While specialty retailers make investments, drugstores insist they are the experts on all things wellness. Pharmacists, after all, are consumers go-to source for many health needs, according to the National Association of Chain Drug Stores.
The NACDS recognizes the growing role that wellness plays in consumer health. At the most recent NACDS Total Store Expo (Boston, August 2022), CEO Steve Anderson quoted a JD Power survey that found, “customers are embracing retail pharmacies as hubs for broad health and wellness services. It’s an opportunity for retail pharmacies to innovate as a one-stop shop for routine care.”
To meet consumers’ needs, NACDS is focused on the organization’s future role in helping the membership serve consumers in new and innovative ways.
“This initiative will emphasize the pharmacy industry’s comprehensive approach to health and wellness – in the pharmacy, throughout the total store, through creative partnerships, and far – far – beyond,” said NACDS Chair Brian Nightengale, president, Good Neighbor Pharmacy.
Other retailers are bringing wellness directly to the consumer. For example, The Vitamin Shoppe is stocking supplements in college bookstores.
No surprise, then, that wellness is critical to retailers’ success in the new year and beyond. Ulta Beauty is expanding its Wellness Shop to 800 stores in 2023. Meanwhile, Sephora is focused on feminine care, sexual wellness, supplements and wellness tech, along with its staple beauty business. Going forward, Sephora will also explore categories such as pregnancy, pre- and post-partum, and menopause.
While specialty retailers make investments, drugstores insist they are the experts on all things wellness. Pharmacists, after all, are consumers go-to source for many health needs, according to the National Association of Chain Drug Stores.
The NACDS recognizes the growing role that wellness plays in consumer health. At the most recent NACDS Total Store Expo (Boston, August 2022), CEO Steve Anderson quoted a JD Power survey that found, “customers are embracing retail pharmacies as hubs for broad health and wellness services. It’s an opportunity for retail pharmacies to innovate as a one-stop shop for routine care.”
To meet consumers’ needs, NACDS is focused on the organization’s future role in helping the membership serve consumers in new and innovative ways.
“This initiative will emphasize the pharmacy industry’s comprehensive approach to health and wellness – in the pharmacy, throughout the total store, through creative partnerships, and far – far – beyond,” said NACDS Chair Brian Nightengale, president, Good Neighbor Pharmacy.
Other retailers are bringing wellness directly to the consumer. For example, The Vitamin Shoppe is stocking supplements in college bookstores.