The FTC complaint was filed in May 2015. This final order settling the complaint prohibits the company from misrepresenting that any wipe is safe to flush, unless it can substantiate that the wipe will disperse in a sufficiently short amount of time after flushing to prevent clogging and/or damage to household plumbing, sewage lines, septic systems, and other standard wastewater treatment equipment.
Specifically, the substantiation must be based on the expertise of professionals in the relevant area and have been conducted and evaluated in an objective manner by qualified persons, using procedures generally accepted in the profession to yield accurate and reliable results. Those tests must substantially replicate the physical conditions of the claimed environment in which the item can be properly disposed.
Nice-Pak also is prohibited from making representations about any benefits, performance, or efficacy of moist toilet tissue, unless the statements are not misleading and the company relies on competent and reliable evidence.
The commission vote approving the final order and 37 responses to public commenters was 4-0.