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Shiseido Japan Inks Two-Year, One-to-One Video Commerce Deal with Bambuser

Embedded into retailers’ websites in the domestic Japanese market, Shiseido Japan will provide a ‘private and personalized online consultation service.

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By: Lianna Albrizio

Associate Editor

Shiseido Japan has inked a two-year, deal with video commerce company Bambuser to use its video calling solution called “One-to-One.” 
 
The extensive agreement will enable Shiseido Japan to provide what the brand calls a “private and deeply personalized” online consultation service in addition to creating pivotal conversion opportunities.    
 
Embedded into retailers’ websites in the domestic Japanese market, One-to-One will deliver on the brand’s mission of offering exceptional service to its customers. Having begun its series of launches in May 2023, the agreement includes retailers such as Sogo & Seibu Company, Limited and Takashimaya Company, Limited.  
 

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