07.21.23
Shiseido Japan has inked a two-year, deal with video commerce company Bambuser to use its video calling solution called “One-to-One.”
The extensive agreement will enable Shiseido Japan to provide what the brand calls a “private and deeply personalized” online consultation service in addition to creating pivotal conversion opportunities.
Embedded into retailers’ websites in the domestic Japanese market, One-to-One will deliver on the brand’s mission of offering exceptional service to its customers. Having begun its series of launches in May 2023, the agreement includes retailers such as Sogo & Seibu Company, Limited and Takashimaya Company, Limited.