10.30.23
The Beauty Health Company, home to flagship brand Hydrafacial, has launched its first direct-to-consumer (DTC) sales channel on Chinese e-commerce platform Tmall.
At the Hydrafacial Tmall store, consumers can select from multiple treatment packages and redeem their purchase with any of a list of verified local Hydrafacial providers.
“Hydrafacial is a gold standard in China, where we continue to experience encouraging growth driven by strong provider and consumer interest for our brand and treatments,” said BeautyHealth president and CEO Andrew Stanleick. “With our new Hydrafacial Tmall store, we are educating beauty enthusiasts about our brand every day and making it even more accessible to book, buy, and gift Hydrafacial experiences. Not to mention, we are driving clients directly to providers, helping to build their businesses.”
Capturing Consumers
The Hydrafacial Tmall store is the brand’s first direct-to-consumer e-commerce presence, extending its omni-channel sales approach that aims to reach consumers wherever they seek beauty and aesthetics experiences: in medical offices; medspas; hospitality locations, including hotels and gyms; in retail leaders like Sephora; and now, online.
Hydrafacial is one of the first aesthetics treatment offerings on Tmall, as consumer interest grows for products and treatments that boost skin health. Tmall has expanded its beauty offerings in recent years, contributing to the growth of beauty e-commerce in China overall.
“Hydrafacial has been a pioneer in every channel we have entered, finding and capturing new appetite from consumers every time,” added Stanleick. “Our entry into e-commerce in China is no different and demonstrates our commitment to capturing the long-term opportunity in the region. Asia is a key growth market for our business.”
Hydrafacial’s debut Tmall store is part of a focused infrastructure build by BeautyHealth in China to capture the untapped opportunity in the market. BeautyHealth grew +265% year-over-year (YoY) in China in Q2 2023.
Hydrafacial will animate its Tmall store with regular livestream selling events, leveraging local beauty and lifestyle influencers for key moments in 2024. The store soft-launched with a series of livestreams earlier this month.