03.25.23
Over the past several years, DoorDash has drastically accelerated its growth beyond restaurants to meet evolving consumer needs and expectations for convenience.
Victoria’s Secret and Lush Cosmetics are its newest retail partners.
“Our mission is to bring consumers all the best of their neighborhoods to their doorstep, including retail, grocery, convenience, and alcohol items, at low cost while saving them time,” said Fuad Hannon, vice president of New Verticals at DoorDash. “Features such as express delivery ensure that our customers get essentials like over-the-counter medicine quickly while enhanced search lets them easily find travel necessities for that last-minute weekend trip. We’re proud to develop these features in partnership with retailers as consumers crave convenience, alongside speed and selection.”
Since its inception, the merchant-first approach has guided DoorDash to build products and services that best serve every business on Main Street, helping to bring them online, reach more customers, and compete in new ways. Now, DoorDash has more than 100,000 non-restaurant stores across its marketplace and drive platforms in North America. New shopping features give consumers a more seamless experience including delivery windows, express delivery, enhanced search within retail stores and frictionless in-app communication.
Lush Cosmetics – one of the most recognizable beauty and wellness retailers in North America and the pioneer in fresh, handmade cosmetics— is now available for on-demand bath and beauty delivery on the DoorDash app. Consumers can shop for everything from popular bath bombs to gift sets and more from over 250-plus Lush stores across the US and Canada on DoorDash.
In partnership with Victoria’s Secret, consumers can now order everything from lingerie to PJs, and fragrance to accessories, from hundreds of stores across the US on DoorDash.
DoorDash is adding more delivery options that will allow consumers to save money by scheduling ahead with delivery windows or have their essentials delivered faster with express delivery.
It’s also optimizing the search and discovery experience for consumers to easily search within their favorite retail store to find the specific items they need. Now with more relevant in-stock options, they can quickly add to cart with on-demand delivery in under an hour, on average. Lastly, consumers can share their substitution preferences and communicate seamlessly with a “Dasher” if a change or swap is needed.
By creating opportunities for retailers to compete in new ways and reach customers online while meeting consumers where they are, DoorDash is continuing its mission to grow and empower local economies with the growing retail partnerships.